User Data Policy for Saiful Vai Tech (Android App)

Effective Date: September 30, 2025

1. Introduction

Welcome to the Saiful Vai Tech Android application (the “App”). This User Data Policy (also referred to as a Privacy Policy) explains how Saiful Vai Tech (“we,” “us,” or “our”) handles information in the context of our App.

This App is a WebView application. Its primary purpose is to provide a convenient mobile experience for our users to access our main website, https://saifulvai.com (the “Website”), where we offer pre-recorded video courses.

By downloading, installing, and using this App, you agree to the practices described in this policy.

2. The Role of the App vs. The Website

It is crucial to understand the distinction between the App and the Website it displays:

  • The App: Acts as a mobile browser or “container” dedicated to our Website. The App itself has limited functionality and data collection capabilities.
  • The Website: Contains all the content, user accounts, courses, and features. When you use the App, you are directly interacting with our Website.

This policy covers data handled by both, clarifying which component is responsible.

3. Information We Collect

We collect a limited amount of information to provide and improve our services. This is divided into what the App collects and what the Website collects.

a) Information Collected Directly by the Android App

The App itself is designed to be lightweight and only collects a minimal amount of non-sensitive data to ensure it functions correctly and to improve user experience:

  • Technical and Diagnostic Data: We may collect anonymous information such as your device type, operating system version, app version, and crash reports. This data is essential for us to diagnose bugs, improve app stability, and ensure compatibility with different devices.
  • General Usage Data: We may collect anonymous, aggregated data about how the App is used, such as session duration and frequency of use. This helps us understand user engagement with the mobile experience.

b) Information Collected by Our Website (Loaded within the App)

When you use the App to access our Website, our Website collects the following information:

  • Account Information: When you register for an account, we collect your Name and Email Address. Your Password is also required but is stored securely in a hashed, non-readable format.
  • Course Progress: To provide a seamless learning experience, our Website tracks your progress, such as which videos you have watched and your quiz results.

4. Payment Information

The Saiful Vai Tech Android App does not directly collect, process, or store any of your financial information.

All payments for our courses are handled exclusively by our Website, which is loaded inside the App. When you proceed to make a payment, you are interacting with the secure payment pages on our Website. This information is securely transmitted to our trusted third-party Bangladeshi payment gateways (e.g., bKash, Nagad, etc.) for processing. We do not have access to your full payment card details or financial account information.

5. How We Use Your Information

We use the collected information for the following specific purposes:

  • To Provide and Maintain the Service: To manage your account, give you access to your courses, and track your learning progress.
  • To Improve the App and User Experience: To analyze the technical data and crash reports from the App to make it more stable, faster, and easier to use.
  • To Communicate With You: To send important updates about your account, our services, or to respond to your support inquiries sent via email.

6. Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal information to third parties. We only share data in the following limited circumstances:

  • With Service Providers: We use third-party companies for services like web hosting and analytics. These providers only have access to the data necessary to perform their functions and are obligated to protect it.
  • With Payment Gateways: When you make a purchase, your payment information is shared directly with our secure payment processing partners in Bangladesh to complete the transaction.
  • For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request from public authorities.

7. Data Security

We are committed to protecting your data. We use industry-standard security measures, including SSL/TLS encryption for data transmitted between you and our Website, to safeguard your information against unauthorized access.

8. Your Data Rights

You have the right to access and update your personal information through your account profile on our Website. If you wish to delete your account, you can do so by contacting us directly.

9. Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy within the App and on our Website, and by updating the “Effective Date” at the top.

11. Contact Us

If you have any questions or concerns about this User Data Policy, please contact us:

Saiful Vai Tech Email: saifulvaicourse@gmail.com Website: https://saifulvai.com

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